Like many of our customers, you may have questions about our business. We have taken the most common inquiries for this FAQ. If your questions are not answered completely, please call our customer service.

1	Who are you and what is the nature of your business exactly?
2	How can I buy a vehicle shown in your website?
3	How will I receive my membership from ivacars.com?
4	When will I know the results of my bid?
5	What is your payment plan?
6	I sent in a full payment for the vehicle I purchased, but the invoice I received from ivacars.com still shows an outstanding balance. Why?
7	How long does it take to receive the title for the vehicle I purchased from ivacars.com?
8	Can I buy a vehicle right away without bidding?
9	Is the process of purchasing Heavy Duty equipment the same as the one for a normal vehicle purchase?
10	Can I drive a vehicle home?
11	Are there any additional fees added to the vehicle price after my bid has been accepted?
12	Is the transportation fee separate from the total fee of the vehicle?
13	Can I buy a vehicle directly from the insurance company without using ivacars.com?
14	How can I obtain a key for this vehicle?